SERVICES

Our call center services were created with your organization in mind. We know how hard it is to run a small business. After all, we began that way. The level of superior customer care that we have provided over the years is what built our business and gave us an edge over our competitors.Call center solutions are our Specialty!

Call Center Services

After Sales

Good selling does not end at checkout. After-sales follow-up is just as important as the sale itself.

Outbound

It’s that time again. Customer data and mailing lists need to be updated.You have better things to do. But, we don’t. Let us help!

Registrations

Conference attendees are blowing up your phone for information.But you’re too busy planning the event to fill the venue!

Help Desk

Computers are amazing! Except when they’re not.Need to outsource your helpdesk services? Call us.

Hotlines

An “open-door policy” doesn’t mean employees feel safe talking to you.Hotline services ensure anonymity and assistance for employees’ concerns.

Inbound

Every business has unique needs. What about yours?From order taking to appointment setting, we are on task.

Internet

Life is challenging. But communicating with clients doesn’t have to be. Online support solutions pave the way to happier customers

Order Taking

Missed calls means missed orders. Less orders means less money.And less money means, well, less money! Not good.

Web Development

UI/UX:

our expertise in user experience design (UX) has enabled us to simplify and enhance the interaction between our client's target customers and their digital presence be it on a website, mobile application, email campaigns, social media campaign or even an ad banner. this has enabled our clients to have a compelling digital media presence ensuring customer loyalty and improved brand value.

Website Development

your website needs a design & development that converts high for standing out in today's competitive world, professionally designed and developed website is a dire need of your business. your website is a visual impression of who you are and what you do. we make sure it makes an impact on your business.

Why Do You Need Us

Dedicated agents

Would you prefer outsourced call centre operators, answering calls solely for your company? SAS invites you to be a part of the dedicated agents’ training. The more we know, the faster you grow.

Customized

We work with you to design a service that meets your needs. Is there a specific greeting that our operators should use? Do you have established protocols that you would like our agents to follow?

Affordability

We know that the typical small business works with a limited budget. That’s why our call center pricing is affordable. Pay only for what you use. No equipment to buy or install, and no hidden fees.

Lead generation

Did you know that 80% of leads are never followed up by in-house sales teams? 80%. Sounds kind of crazy, right? We offer affordable telemarketing and telesales strategies to keep business moving.

Your brand

When customers see your logo, they identify with the high caliber service they received in the past, and expect to receive again. SAS wants to exemplify your brand perfectly in every call.

Always prompt

34% of customers who hang up will not call back. If you are losing calls, you are potentially losing 1/3 of your business! Lucky for you our agents are dedicated to answering every phone call in 3 rings or less.

24/7 live coverage

You never know when your customers may need you. Emergencies come up, product issues arise, and problems may come in at all hours of the day or night. With SAS’ 24 hour answering service, your business is always open.

Quality control

We take our work seriously and we take pride in the services we provide. Our call center customer service monitors check over 2,000 calls per month, and 35% of an agent’s pay is tied to performance.